Privacy · 199bet

199bet Privacy Policy

Your privacy matters to us. This page explains exactly what data 199bet collects, why we collect it, how we use it, and what rights you have as a player on our platform.

Last Updated: January 2025
Your Data, Your Rights

How 199bet Protects Your Privacy

We keep things simple and transparent. Here's a quick overview of how 199bet handles your personal information before you read the full policy below.

Data Collected Only When Needed

199bet only collects personal data that is genuinely necessary to operate your account, process transactions, and comply with legal requirements. We don't collect data for the sake of it.

No Selling of Your Data

199bet does not sell, rent, or trade your personal information to third-party marketers. Your data stays within the 199bet ecosystem and is only shared where legally required or operationally necessary.

Encrypted and Secure Storage

All personal data stored by 199bet is protected using industry-standard encryption. Access to your data is restricted to authorised personnel only, and our systems are regularly reviewed for security.

You Control Your Data

As a 199bet player, you have the right to access, correct, or request deletion of your personal data at any time. Contact our support team to make a data request and we'll handle it promptly.

Transparent Cookie Use

199bet uses cookies to keep your session active, remember your preferences, and understand how players use the platform. You can manage cookie preferences from your browser settings at any time.

Policy Change Notifications

If 199bet makes material changes to this Privacy Policy, registered players will be notified via email or an in-platform message before the changes take effect. You'll never be surprised by a policy update.

Contents

Summary: 199bet collects only the data needed to run your account and process your transactions. We don't sell your data. You can request access to or deletion of your data at any time by contacting our support team.

1 Introduction

This Privacy Policy explains how 199bet ("we", "us", "the platform") collects, uses, stores, and protects the personal information of players who register and use the 199bet platform at https://199bet.top.

199bet is an online gaming and sports betting platform serving players in Bangladesh. We are committed to handling your personal data responsibly and transparently. This policy is written in plain language so that every player — regardless of their background — can understand exactly what happens to their information when they use 199bet.

By registering an account on 199bet, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside the 199bet Terms and Conditions.

2 Data We Collect

199bet collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party verification providers where required.

The categories of data 199bet may collect include:

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and verification
Contact Data Mobile number, email address Registration
Financial Data bK ash/Nagad account reference, transaction history Deposits and withdrawals
Technical Data IP address, browser type, device type, operating system Automatically on site visit
Usage Data Pages visited, games played, session duration, bet history Automatically during platform use
Communications Data Support chat transcripts, email correspondence When you contact support
Verification Documents Copy of national ID, passport, or utility bill Identity verification requests

199bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3 How We Use Your Data

Every piece of data 199bet collects has a specific purpose. We do not use your data for anything beyond what is described in this policy. The main ways we use your personal information are:

  • Account management — to create, maintain, and secure your 199bet account, and to verify your identity when required.
  • Transaction processing — to process your deposits and withdrawals in BDT via bKash, Nagad, Rocket, and bank transfer.
  • Customer support — to respond to your queries, resolve disputes, and provide assistance through live chat and email.
  • Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Legal compliance — to meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Platform improvement — to analyse how players use 199bet so we can improve the experience, fix issues, and develop new features.
  • Responsible gaming — to monitor player activity and identify signs of problem gambling so we can offer appropriate support tools.
  • Marketing communications — to send you information about promotions and offers on 199bet, where you have opted in to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

199bet processes your personal data on the following legal grounds:

  • Contractual necessity — processing your data is required to fulfil the contract between you and 199bet, including operating your account and processing transactions.
  • Legal obligation — certain data processing is required by law, including identity verification and anti-money laundering checks.
  • Legitimate interests — 199bet has a legitimate interest in preventing fraud, securing the platform, and improving our services, provided these interests do not override your rights.
  • Consent — where we rely on your consent, such as for marketing communications, you can withdraw that consent at any time by contacting support or updating your account preferences.

5 Data Sharing

199bet does not sell your personal data to third parties. However, we do share data with certain trusted partners and service providers where it is necessary to operate the platform. These include:

  • Payment processors — bKash, Nagad, Rocket, and banking partners receive the transaction data needed to process your deposits and withdrawals.
  • Identity verification providers — third-party KYC (Know Your Customer) services may receive copies of your identification documents to verify your identity.
  • Game providers — the software providers behind the games on 199bet may receive anonymised usage data to ensure games function correctly.
  • IT and security providers — companies that help us maintain, host, and secure the 199bet platform may have access to technical data as part of their service.
  • Regulatory and law enforcement authorities — 199bet will share data with relevant authorities when required to do so by law or in response to a valid legal request.

All third-party service providers used by 199bet are contractually required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or commercial purposes.

6 Cookies and Tracking

199bet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

The types of cookies 199bet uses include:

  • Essential cookies — required for the platform to function. These keep you logged in during your session and remember your basic preferences. You cannot opt out of these without affecting platform functionality.
  • Analytics cookies — help us understand which pages and games are most popular, how long players stay on the platform, and where technical issues occur. This data is aggregated and anonymised.
  • Preference cookies — remember your settings such as language preference and display options so you don't have to set them every time you visit.
  • Security cookies — used to detect and prevent fraudulent activity and unauthorised access to your account.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the 199bet platform work. Most modern browsers allow you to view, manage, and delete cookies from the settings or privacy menu.

7 Data Retention

199bet retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. Specific retention periods include:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support communications are retained for two years after the conversation is closed.
  • Technical and usage data collected via cookies and analytics is typically retained for up to 13 months.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you. If you request account deletion, 199bet will process the request subject to any legal retention obligations that apply.

8 Your Rights

As a 199bet player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

  • Right of access — you can request a copy of the personal data 199bet holds about you at any time.
  • Right to rectification — if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure — you can request that 199bet delete your personal data, subject to any legal retention obligations that prevent us from doing so immediately.
  • Right to restrict processing — you can ask 199bet to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability — you can request a copy of your data in a structured, machine-readable format.
  • Right to withdraw consent — where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to object — you can object to processing based on legitimate interests, including profiling for marketing purposes.

199bet will respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.

9 Data Security

199bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include:

  • SSL/TLS encryption for all data transmitted between your device and the 199bet platform.
  • Encryption of sensitive data stored in our databases, including passwords and financial information.
  • Strict access controls ensuring only authorised 199bet personnel can access personal data, and only to the extent required for their role.
  • Regular security audits and vulnerability assessments of the 199bet platform and infrastructure.
  • Two-factor authentication options available to players to add an extra layer of protection to their accounts.

While 199bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 199bet account and never share your login credentials with anyone.

10 Children's Privacy

199bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 199bet platform in any way.

If 199bet becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on 199bet, please contact us immediately at [email protected].

11 Third-Party Links

The 199bet platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 199bet platform. Once you leave 199bet and visit a third-party site, that site's own privacy policy governs how your data is handled.

199bet is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any external site you visit before providing personal information.

12 Changes to This Policy

199bet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about how 199bet protects your privacy. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 199bet handles your personal information, please get in touch with our support team.

Email: [email protected]
Live chat: Available 24/7 from inside your 199bet account dashboard.

For responsible gaming support or account closure requests, please visit the Responsible Gaming page where you'll find dedicated tools and guidance.

The fastest way to reach us is via live chat inside your account. For data access or deletion requests, email [email protected] with the subject line "Data Request" and we will respond within 30 days.

Safe and Secure

Your Privacy is Protected. Start Playing on 199bet

Now you know exactly how 199bet handles your data. Register your free account today, deposit in BDT via bKash or Nagad, and enjoy hundreds of games with the confidence that your privacy is in safe hands.

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